The Agile Operations Podcast

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5 Minutes: It’s OK to not fix things until they break or are breaking.

Karen Rubin talked about the learning curve of operations with start ups. With startups, it's the 80/20 rule where 20% of the tasks take the most amount of time.

Karen says, "But actually, 40% is good enough in startups on the operational side.
Ask yourself, What part of the business does this impact now and how permanent is the solution that I'm executing on?

For example, you may have a solution that you need to do manually every week for a period of time until you know it's the right solution.

The common mistake is that people ask, "What's the perfect right solution I need to get to?" before they know if they are headed in the right direction.

"Start with the smallest thing you can do, do it for a while, then figure out how to automate after you are sure this is the right path."

Mike Volpe says, "It's OK to do things that you know will break. And it's OK to not fix things until they break or are close to breaking."

Listen to the full episode here.

About Our Guest

As VP of Growth for Owl Labs, Karen Rubin finds solutions to sticky problems and looks for creative ways to grow quickly. Prior to Owl Labs, Karen served as VP of Product for Qunatopian, Entrepreneur in Residence at Matric Partner, and Product Manager at HubSpot. She’s passionate about startup culture and the energy, creativity, and intelligence of the people who work there.

S1E5: The Real MVP: Minimum Viable Process

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The harder the problem, the more Karen Rubin wants to solve it. Whether she’s looking for new ways to learn from data or finding ways to make intelligent decisions more quickly, Karen is a true advocate for the agile operations mindset.

In this episode of The Agile Operations Podcast, Karen joins Lola.com CEO Mike Volpe to talk about how startups can use data and creativity to grow fast, including:

  • How to know when something is “good enough”
  • The dangers of automating too early
  • Tips for avoiding over-engineering
  • The key to finding the Minimum Viable Process
  • And more!

About Our Guest

As VP of Growth for Owl Labs, Karen Rubin finds solutions to sticky problems and looks for creative ways to grow quickly. Prior to Owl Labs, Karen served as VP of Product for Qunatopian, Entrepreneur in Residence at Matric Partner, and Product Manager at HubSpot. She’s passionate about startup culture and the energy, creativity and intelligence of the people who work there.