The Agile Operations Podcast

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S1E4: Achieving Organizational Self-Awareness


Few people spend as much time questioning startup conventional wisdom as Hiten Shah. Whether he’s re-evaluating existing processes or questioning best practices, Hiten always seems to find a way to do things better, faster and more nimbly than most.

In this episode of The Agile Operations Podcast, Hiten joins CEO Mike Volpe to talk about returning to first principles and constantly checking in on organizational health, including:

  • Why Hiten hates the phrase “bootstrapping”
  • The metrics that matter at different growth stages
  • The constant tradeoff between time and money
  • How to be better than yesterday
  • Why companies get slower over time
  • And more!

About our guest:

Hiten Shah has started and run many SaaS companies, most recently FYI, a tool that helps you find all of your important documents in three clicks or less. But that’s just the beginning — Hiten has also founded companies like Product Habits, Crazy Egg, KISSmetrics and more. 

See how FYI can help you search and organize all your documents all in one place.

S1E5: The Real MVP: Minimum Viable Process


The harder the problem, the more Karen Rubin wants to solve it. Whether she’s looking for new ways to learn from data or finding ways to make intelligent decisions more quickly, Karen is a true advocate for the agile operations mindset.

In this episode of The Agile Operations Podcast, Karen joins CEO Mike Volpe to talk about how startups can use data and creativity to grow fast, including:

  • How to know when something is “good enough”
  • The dangers of automating too early
  • Tips for avoiding over-engineering
  • The key to finding the Minimum Viable Process
  • And more!

About Our Guest

As VP of Growth for Owl Labs, Karen Rubin finds solutions to sticky problems and looks for creative ways to grow quickly. Prior to Owl Labs, Karen served as VP of Product for Qunatopian, Entrepreneur in Residence at Matric Partner, and Product Manager at HubSpot. She’s passionate about startup culture and the energy, creativity and intelligence of the people who work there.

S1E6: How to Build a Thriving Remote Team


Growing a distributed team isn’t easy, but Jessica Meher is one of the best. Leading the marketing team at Notarize, a largely remote company with several offices, Jessica is constantly looking for new and better ways to collaborate, make processes more efficient, and produce amazing results. But it’s not always easy.

In this episode of The Agile Operations Podcast, Jessica joins CEO Mike Volpe to talk about the opportunities and challenges of scaling a decentralized company, including:

  • Choosing between live and digital conversations
  • Picking the right communication channels
  • Overcoming time zones
  • Her favorite Slack plugins for remote teams
  • Key tools for decentralized collaboration
  • And more!

About our guest:

As VP of Marketing at Notarize, Jessica Meher is responsible for building a marketing team and program for a fast-growing SaaS business. Prior to Notarize, Jessica led the marketing team at InVision, achieving rapid growth and building one of the strongest brands in the industry. Jessica loves building strong teams and finding creative ways to generate demand and take products to market.

Lola Podcast Host Wrangler Introduces us to 3 Podcasts

lola-3-with-2.jpg Senior Marketing Manager, Matt "Dez" Desilet is interviewed by Funnel Radio producer, Susan Finch as Lola prepares to launch their third podcast.

This short episode gives you the behind the scenes stories about our three hosts and podcasts:

Road Warrior Radio with host Ryan Ball, Table Fries with host Jeanne Hopkins and our newest - The Agile Operations Podcast, as well as details about the Lola Book Club.

In keeping with the current style of publishing an entire season at one time, we are following that pattern here for The Agile Operations Podcast. 

The Agile Operations Podcast is a new show hosted by’s CEO, Mike Volpe. Episodes will feature a conversation between Mike and folks who think outside the box as they handle operations at their companies. Mike will also be featuring several leaders at Agile Operations companies on the show, creating the platform for the next great conversation in the Agile Revolution. 

By the first week in April 2019, we will have six episodes ready for you to binge. 

Guests include:

Dusty Davidson
Ron May
Christina Luconi
Hiten Shah